Helper mode: practise being the one who coaches Mum
This tool is built first for the family member who helps a parent or older relative stay safe on the phone - the adult child, partner, or carer who wants to be ready to talk it through afterwards. The idea is simple: practise the call yourself first, in a calm moment, so you know what these calls actually sound like and what to say when it's not a simulation.
You can also sit down and run a rehearsal together. Either way, nothing here is a test of you or anyone else.
What this is
A rehearsal plays out a scripted scam phone call, one line at a time. You reply in your own words, typed (voice input is planned for a later phase). What the scammer says next depends only on general patterns in your reply - never on a judgement of you. When the call ends, you see a plain description of the tactics the scammer used, your own transcript, and a short self-check list to talk through - never a score, a grade, or a "pass/fail" result of any kind.
There are no accounts, no logins, and nothing you type or say during a rehearsal is sent to a server.
What practising can (and can't) do
Practising may help you spot tactics in the moment. The benefit fades within about a month without refreshers. This does not make you scam-proof, and it does not replace the protections your bank and phone company already provide.
Phone scams have the highest median loss of any contact method - about $3,800, versus about $400 for online scams (Targeting Scams 2025, ACCC). That figure is for all age groups; there is no reliable published breakdown by age and contact method, so we don't claim one.
The research behind the "practising helps" effect comes from a supervised study using text chat with older adults in China, and the measured benefit was gone after one month without further practice. We haven't seen evidence yet that the effect holds for phone calls, for an Australian population, or without refreshers - so we don't claim any of that either.
Privacy
This site does not use accounts, cookies, analytics, or tracking scripts. A rehearsal runs entirely in your browser - your transcript is never sent anywhere. The only thing this product ever asks for, and only if you choose to sign up for optional practice reminders later, is an email address. That feature does not exist yet in this version.